WE’RE MOVING TO FLORACING!

Speed Video Subscribers, your subscription now grants you to access to FloRacing! Please refer to the Claim Account email to get started. You will temporarily be able to access both websites, but you will need to switch over to FloRacing before the end of 2020. Click here for more information.

FloRacing

There are many ways to enjoy LIVE events on SpeedVideo. Below are some basic instructions on using the SpeedVideo player and a list of ways you can watch SpeedVideo events where ever, and when ever you want!

For most help topics and frequently asked questions, including technical troubleshooting and account related inquires, please visit our help and FAQ sections below.

There are many ways to enjoy LIVE events on SpeedVideo. Below are some basic instructions on using the SpeedVideo player and a list of ways you can watch SpeedVideo events where ever, and when ever you want!

For most help topics and frequently asked questions, including technical troubleshooting and account related inquires, please visit our help and FAQ sections below.

SpeedVideo Subscriptions FAQ

SPEEDVIDEO TEAMS UP WITH FLORACING!

We’re moving exclusively to FloRacing soon! If you haven’t already, please be sure to claim your FloSports account so you don’t miss out on any of the racing action. Check your account’s email address for details and instructions on how to get set up right away!

All SpeedVideo broadcasts will also be available to watch in the FloSports apps! Dial up the action on your TV, mobile device and more to watch your favorite racing events, along with coverage from more than 25 other sports that is also included with your FloSports subscription!

Current SpeedVideo subscribers still have access to all your favorite events including Lights Out, World Cup, No Mercy, and Outlaw Armageddon. Your FloRacing subscription also gives you access to thrilling dirt track action including programming from Tony Stewart’s Eldora Speedway and Ollie’s Bargain Outlet All Star Circuit of Champions Sprint Car tour, a full schedule of United States Auto Club (USAC), Interstate Racing Association (IRA) events and more! Over 800 racing events every year!

If you are new to SpeedVideo and are considering a subscription, you’ll be able to sign up at FloRacing for an annual membership starting today.

What are the different ways to subscribe now that SpeedVideo and FloRacing are joining forces?

You can sign up for an annual subscription only at https://www.floracing.com/signup. With an annual subscription, you get an entire year of access and pay one time upfront. All subscriptions auto-renew annually. You may cancel at any time and your subscription will stop billing at the end of your billing cycle.

How do you cancel?

You can cancel your subscription at any time. Your subscription will be canceled at the end of the billing cycle.

  • Current SpeedVideo subscribers that have migrated to FloRacing should log in to their FloRacing account and cancel. Instructions can be found here.
  • Existing SpeedVideo subscribers paying through PayPal are able to cancel through the SpeedVideo website.

How do I contact customer service?

If you have any questions or issues during the broadcast feel free to reach out to us.

Technical Support for the SpeedVideo website will be limited as of September 20, 2020. We are moving exclusively to FloSports. For SpeedVideo tech support, please refer to our FAQ’s below. For FloRacing billing, tech support or general questions, we can be reached by visiting, https://support.flosports.tv/s/.

For FLO Racing billing or account questions please contact us at https://support.flosports.tv/s/.

How does billing work?

Starting July 20, we will only offer an annual subscription billed through FloRacing. The annual subscription is billed one year from the date of sign-up. All subscriptions auto-renew annually. You may cancel at any time and your subscription will end without being billed again.

Can I share my subscription with someone else?

Sharing your account can lead to problems viewing content since there are limits to how many streams or devices can be used at one time. Please read below for more details.

Viewing events from SpeedVideo is limited to a single active viewing device at a time. This means you will only be able to watch a SpeedVideo event using your subscription on one device. If you would like to watch an event on a different device, simply log out on your current device and login on the new device. You can watch multiple events on the same device.

If you are watching a FloSports event, you can view from up to 12 devices if they are all connected to the same network. You can find more information here.

How do I change my Account details (for existing SpeedVideo Subscribers only)?

Step 1. Click on the My Account button in the SpeedVideo Main Menu
Step 2. Change your Account details.
Step 3.
Click Update button

How do I login and watch (for existing SpeedVideo Subscribers only)?

Step 1. Click on the Log In button in the SpeedVideo Main Menu
Step 2. On the form that appears, enter your login credentials
Step 3. Click on Login.

How do I reset my password (for existing SpeedVideo Subscribers only)?

Step 1. Click on the Log In button in the SpeedVideo Main Menu
Step 2.Press the Forgotten your Password? button that is located just below the password field on the login screen.
Step 3. Enter your Email Address and press the Submit button.
Step 4. Leave the tab with the form open. In a new tab check your email for a Token that you can use to update your password.
Step 5. Copy and Paste the Token along with your New Password and press the Submit button.

Your password will be updated. Please login with your Email Address and new Password.
If you need further support with your account information please contact us at https://support.flosports.tv/s/.

Using the SpeedVideo Player

All SpeedVideo events are recorded, just like your home DVR. During any LIVE or past event, you can use your mouse and click or scrub back on the SpeedVideo player to the point where you wish to start watching. The player will then start playing back from that point, and the upper left corner will indicate that you are viewing in DVR mode. You can also pause LIVE video at any time and continue watching by pressing the play button.

On Your Computer / Laptop

SpeedVideo events work on most major browsers on Windows, and Mac OS X. We recommend using Google Chrome, Mozilla Firefox, or Safari when viewing SpeedVideo from your computer.

It’s best to update your browser whenever possible. Please make sure to enable cookies, and turn off pop-up blocker when viewing events on SpeedVideo. You will also need the Flash Player plug-in if your browser is not HTML5 compatible.

If you are having trouble viewing a live event on SpeedVideo, it’s possible the stream is broadcast at a bitrate higher than your connection can handle. Check your download speed at http://www.speedtest.net/. We also recommend clearing your browser’s cache, and ensuring Flash and Java are up to date.

On Your Phone or Tablet

First you will need to create an account. If you would like to watch the full event and not just the free preview you will also need a subscription. For more information on how to subscribe click here.

When you arrive on SpeedVideo – start by logging into your account (Subscriber only).

To watch an event you can go to the home page of  speedvideo.com and choose the event you are looking for, or you can click the events link in the SpeedVideo Menu to choose a current event or any past events. Once on the event page click the play button to start enjoying the event.

We recommend a desktop or laptop computer with a high-capacity internet or WIFI connection to use for viewing or screen casting.

On Your Television

We recommend a desktop or laptop computer with a high-capacity internet or WIFI connection to use for viewing or screen casting.

Here are some instructions for watching on a TV from a desktop or laptop (Highly Recommended):

  • HDMI – simply plug your HDMI connection from your laptop/desktop to TV and expand your play window to full screen.
  • If you have an Apple TV or any Airplay Compatible Device or Smart TV: https://www.howtogeek.com/213990/how-to-mirror-your-mac-or-ios-screen-to-your-apple-tv/
  • If you have a Chromecast: https://support.google.com/chromecast/answer/3228332

Here are some instructions for watching on a TV from mobile device (Not Recommended):

SpeedVideo Playback FAQ

What browsers are supported?

SpeedVideo events work on most major browsers on Windows, and Mac OS X. We recommend using Google Chrome, Mozilla Firefox, or Safari when viewing SpeedVideo from your computer.

It’s best to update your browser whenever possible. Please make sure to enable cookies, and turn off pop-up blocker when viewing events on SpeedVideo. You will also need the Flash Player plug-in if your browser is not HTML5 compatible.

How to watch on my computer, tablet or phone

First you will need to create an account. If you would like to watch the full event and not just the free preview you will also need a subscription. For more information on how to subscribe click here.

When you arrive on SpeedVideo – start by logging into your account (Free or Subscriber).

To watch an event you can go to the home page of  speedvideo.com and choose the event you are looking for, or you can click the events link in the SpeedVideo Menu to choose a current event or any past events. Once on the event page click the play button to start enjoying the event.

We recommend a desktop or laptop computer with a high-capacity internet or WIFI connection to use for viewing or screen casting.

How do I watch on my TV?

SpeedVideo is developing apps, including a ROKU app, which will make viewing from your TV a full, seamless experience. In the meantime, you can use screen casting, or a direct HDMI connection, to watch on your TV.

** We DO NOT recommend screen casting or viewing from your phone’s cellular connection for an extended period of time for an optimum viewing experience. Phones are great for a quick on-the-go viewing experience, but often notifications, texts, and calls, and cellular lag, can cause issues. SCREEN CASTING or tethering from your phone is generally not 100% reliable.

We recommend a desktop or laptop computer with a high-capacity internet or WIFI connection to use for viewing or screen casting.

Here are some instructions for watching on a TV from a desktop or laptop (Highly Recommended):

  • HDMI – simply plug your HDMI connection from your laptop/desktop to TV and expand your play window to full screen.
  • If you have an Apple TV or any Airplay Compatible Device or Smart TV: https://www.howtogeek.com/213990/how-to-mirror-your-mac-or-ios-screen-to-your-apple-tv/
  • If you have a Chromecast: https://support.google.com/chromecast/answer/3228332

Here are some instructions for watching on a TV from mobile device (Not Recommended):

 

How do I used the SpeedVideo Player?

All SpeedVideo events are recorded, just like your home DVR. During any LIVE or past event, you can use your mouse and click or scrub back on the SpeedVideo player to the point where you wish to start watching. The player will then start playing back from that point, and the upper left corner will indicate that you are viewing in DVR mode. You can also pause LIVE video at any time and continue watching by pressing the play button.

What happens if the feed says “buffering” or it’s running slow?

Quick Troubleshooting Tips:

  • Evaluate what device you are using. Are you using a wired laptop or computer with WiFi? If not, start there. If you’re watching on your cell device, or via a screen-casted TV, try a computer first.
  • Test your internet connection.
  • Refresh your browser.
  • Restart your device.
  • Try using a different device to watch the event. SpeedVideo events are best viewed on a desktop or laptop computer with a high-capacity internet or WIFI connection.

Public and shared WiFi connections (hotels, schools, hospitals and other shared spaces) often limit bandwidth or prohibit streaming services. Regardless of the strength or location of your connection, all activity on the network affects streaming quality. If others are using the same network as you for streaming, gaming, or downloads your experience will be affected.

3G/4G connections are especially susceptible to buffering due to a wide range of signal/connection factors controlled by your service provider. If you are having issues watching on a cell connection, try connecting to a strong WiFi network.

Reducing the feed quality may help with these issues, but the best way to solve it is to use a strong internet connection.

How do I know if my internet is fast enough to play the feed?

You will need a minimum of 10mbps download speed for consistent “HD” quality. To check your internet speed, visit speedtest.net and run their test. If you have other devices on your network, such as a SmartTV or other device such as a computer watching Netflix or other bandwidth intensive apps or websites, it will take some of your available bandwidth and affect the feed and may require an even faster connection.

Reset The Feed If You’re Still Having Issues

If you’re having issues viewing the feed try refreshing your browser to reset the feed. It may also be helpful to restart your device and/or network router if the problem still persists.

Need More Help? At any time, if you need help, please go to our support page here.
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